Lifetime Warranty

Do you offer lifetime warranty?

At Julibee's, we have complete confidence in the exceptional quality of our products. In the unlikely event that your product experiences any malfunction due to a manufacturing defect during its lifetime, we will gladly replace it at no cost to you. Rest assured, our commitment ensures a hassle-free and worry-free experience for our valued customers.

What is covered by Julibee's Lifetime Warranty?

We guarantee against manufacturer defects in craftsmanship, hardware, or materials.

What is not covered by Julibee's Lifetime Warranty?

Warranty replacement may not apply if the product is damaged due to normal or abnormal wear and tear.

We do not warranty for free gifts.

How does the warranty work?

Contact us with details of the defect. If the claim meets our warranty guidelines, we will send you a replacement product free of charge (UK & EU & Australia Only). Otherwise, if you are outside of these places, and have an issue with the product, please contact us at help@julibees.com.

Do you offer replacement service?

Yes. Products damaged by wear and tear, abuse, accidents, critters, or natural breakdown over time can be replaced for a nominal fee. Please feel free to contract us: help@julibees.com