Returns & Exchanges - Julibee‘

What’s your return policy?

We accept unused items return within 30 days. The product should be in the same condition that you received it. It must also be in the original packaging. Return shipping is not covered by Julibee's.The original shipping cost is non-refundable. Please allow 7 business days for returns to be processed.

Once the returned item is received we will refund you the cost of the item, excluding any shipping costs. We will also notify you of the approval or rejection of your refund. If you are approved, refunding procedure will be initiated. Your refund will be completed within 7 business days through your original paying channel.

How do I make a return or exchange?

Please contact us at help@julibees.com for any returns or exchanges you need to make within 30 days of your delivery.